Our Services

Our systematic approach to Business Process Management ensures every element of your workflow is analysed, measured, governed, and supported to deliver measurable outcomes for your business.

Architecture → Measurement → Governance → Capability & Support

Find what is right for you: the elements of our specialised Business Process Management are available individually, or as a four stage, end to end service.

Our Process

Crafting success for every problem

Process Architecture

Process Measurement

Process Governance

Process Capability and Support

Process Architecture

Process Architecture is the foundation of business process improvement. Process mapping creates a blueprint of how your business works by defining, organising and categorising your business processes. Our Process Architecture allows you to visualise your current processes, identify inefficiencies and bottlenecks, and build a tailored roadmap for improvement.

Process Measurement

Our data driven approach gives you the insights you need to optimise your operations based on facts, not assumptions. We evaluate the effectiveness of your existing workflows and identify areas for improvement, uncover hidden inefficiencies, and align your operations with your business strategy.

Process Governance

Creating frameworks to manage, monitor and improve processes. We establish clear oversight for every process, to ensure accountability and consistency within your business. By defining roles and structures, we can help you manage workflows and address performance issues directly, enabling you to drive innovation and improvement.

Process Capability and Support

Sustaining long-term transformation. Henkel offers comprehensive support structures to ensure process changes are maintained and improved over time. We provide the tools, training, and guidance to enhance your employees capabilities in identifying and executing process improvement. From digital workflows and business process automation to team onboarding and beyond, we help enable long-term process optimisation and scalable solutions that evolve with your organisation’s needs.